All Categories
Featured
Table of Contents
Our solutions can be customised to suit high-volume, high-complexity corporate reception requirements and we can additionally develop bespoke options. We're all set to address your phone FREE for 7 days.
A lot of business require their phone calls to be responded to only when they are incapable to take the phone call themselves. If you tip out of the office for an hour or your in-house receptionist goes to lunch, is on leave or is busy on another telephone call and you have several telephone calls coming in at the one time.
In such instances our assistants will then address the phone as if we were in your workplace. You're constantly in control and can relax understanding you will never miss an additional vital call once more!.
I have actually dealt with OfficeHQ for years over several various companies. After having difficulties formerly with another service provider (who were missing phone calls mortal sin), it's been so great to be able to rely upon punctual, specialist phone call answering. Reliability is 100%. I have been utilizing OfficeHQ for over 2 years.
My medical method has grown extremely fast and recently they have actually had the ability to tip in and conserve the day when other team were unwell with Covid. For the degree of service they give, they can never ever be the cheapest available. Their customer care is superior and they plainly pride themselves on this.
Running a vibrant legislation method, there are a great deal of moving parts I need to stress about. Many thanks to the steadfast professionalism and reliability of OfficeHQ, function solutions isn't one of them. Over the ten years I've been with OfficeHQ they have actually provided nothing yet the most effective solution I can expect.
The solution was very easy to establish and sets you back a portion of what it would certainly to employ an assistant. We have been with OfficeHQ for a number of years currently and could not be better with the solution we receive - virtual receptionist reddit. Reception is dealt with politely and properly and we know our consumers remain in excellent hands
My consumers and possible clients have just ever commented favourably on the response; I do not assume anyone has actually realised it's not my own function. They are likewise excellent at stopping telemarketers. For the core function of answering phone calls properly, providing a good first impact and accurately taking messages, 5 stars.
Phone is never left buzzing or entering a line up. Is constantly responded to by personnel. We have been utilizing OfficeHQ for over eight years now. The amount of time and money we have actually saved has been amazing. Whenever I think about just how much it would set you back to work with an assistant full-time, I know precisely how far ahead I am.
This means only relevant calls get across me, so I don't obtain disrupted when I'm best in the center of something! We have found using OfficeHQ's remote assistant solution exceptionally beneficial to our business. It has liberated our team to respond to customers on our terms, reducing disturbances during the working day and enabling reliable and succinct communications.
I was stressed regarding not being in control of our own phone calls, but I have actually been proved incorrect and the solution has actually surpassed my assumptions. I would advise OfficeHQ to any person taking into consideration online services. Fantastic business and very polite. They have actually made service life a lot less complicated to run.
Customers like it when their calls are answered, and OfficeHQ has answered every single one for us. OfficeHQ gives us the guarantee that no call will be unanswered, which is extremely important for a service-based business.
Additionally, having accessibility to our own OfficeHQ portal makes handling our account very easy. I have actually been making use of OfficeHQ for 16 years. The very best point I have actually done for my company. Now possible clients are addressed on schedule and in the most professional method. It is crucial that my customers can constantly have their calls answered swiftly in an expert fashion which produces a wonderful impression.
We had diverted our phones to them whilst overseas. We utilize this service as a local business proprietor for when we are away or overseas - outsource receptionist. They do a phenomenal work and I understand my customers remain in the most effective hands with this service. We've been making use of OfficeHQ's virtual phone answering solutions for the finest part of a decade and it's been an ideal method to make certain brand-new customer enquiries are never missed out on, in addition to efficiently dealing with queries from jobseekers.
We never ever miss an organization chance however do not have reception staffing issues to deal with. I can not inform you how terrific it's been to work with OfficeHQ.
Support always respond swiftly and activity whatever is required, which is huge for us specifically when we have brand-new employees and we require to update our instructions. The group has actually phoned call to make clear and boost our procedures to ensure the best feasible experience for our callers. OfficeHQ were always expert and just best individuals on the other end of the line! I have no doubt in recommending them for a reception service.
We needed a solution where our phone calls are constantly answered on schedule and OfficeHQ have actually been aiding us with these for over 5 years now. Really delighted with the service up until now. The even worse thing for a consumer is to call a service and there is no answer or the phone calls mosts likely to voicemail.
As organizations we function so tough to advertise our solutions and we require to be there for the client when they decide to reach out. Likewise we are commonly on the phone already with various other customers or active with various other work, so having the call responded to by somebody else aids us juggle things.
This enables the personnel to prioritise their time to make sure that when they are returning the call they can devote their complete interest to this specific customer. We intend to linger with OfficeHQ, are grateful for their services and would suggest. We utilize OfficeHQ for our small organization, our after-hours calls obtain sent to their reception team and it has actually been nothing yet a satisfaction functioning with their reception crew.
We constantly receive an e-mail with the message within minutes of them taking the call. OfficeHQ have addressed our phone calls for a couple of years, couldn't be better with their professionalism and reliability and level of service.
Latest Posts
What Does Temporary Virtual Receptionist Cost
What's The Best Virtual Receptionist Services To Buy Right Now
What Are The Best Performing Live Virtual Receptionist